I’m a Sprint customer, but thanks to something called “automatic roaming,” I can be reached in the DC Metro subway system, where only Verizon has service. Unfortunately, because of a recent FCC order, wireless customers like me might soon be harder to reach when on the move.
Wireless roaming agreements allow customers of one carrier to get service in areas where that carrier does not have its own network. Unfortunately, a gaping hole in some recent regulation means that an order meant to ensure that wireless customers get the best possible service might actually mean that some customers don’t get any service at all, even in their home region – especially if they’re customers of one of the smaller competitive carriers. This past week, we filed a letter urging the FCC to fix the problem and ensure continued customer access to wireless networks.