Public Knowledge is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran or disabled status and will not be discriminated against.
You can view our openings for internships and fellowships below.
Position Summary: The Office Administration Manager ensures the efficient day-to-day operation and organization of the office, manages the reception area, assists with records and financial management, and provides administrative support to the President & CEO. This role will also provide administrative support to management and other staff in a 20 person office.
Position Status: Full-time
Location: Washington, D.C. (temporarily working remotely due to COVID-19)
Reports to: Director of Finance and Administration
- Answer general phone inquiries using a professional and courteous manner
- Direct phone inquiries to the appropriate staff members
- Reply to general information requests with the accurate information
- Greet clients/suppliers/visitors to the organization in a professional and friendly manner
- Responsible for the facilities’ day-to-day operations (such as distributing building access keys and security access cards, etc.)
- Purchase office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
- Sort incoming mail, faxes, and courier deliveries for distribution
- Prepare and send outgoing faxes, mail, and courier parcels
- Forward incoming general e-mails to the appropriate staff member
- Forward voicemail from the general mailbox to the appropriate staff member
- File documents according to the established procedures
- Update and ensure the accuracy of the organization’s databases
- Back-up electronic files using proper procedures
- Provide administrative support to management and other staff
- Make travel, meeting, and other arrangements for staff
- Organize office gatherings and assist with events
- Coordinate the maintenance of office equipment, including copiers, printers, fax machines, video conferencing systems, etc.
- Provide administrative support to staff, including copying, printing, scheduling, etc.
- Provide executive administrative support to the President and CEO & Director of Finance and Administration, including scheduling, research, printing, presentation prep, etc.
Provide IT support
- Provide desktop support for staff, including creating and maintaining the IT support system
- Maintain office document management systems
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Install, modify, and repair computer hardware and software.
- Respond to employee queries by resolving technical problems with Apple computers, through experience or Apple support.
- Install computer peripherals for users.
- Serves as web, email, and server administrator as assigned.
- Administers phone systems and extensions.
- Knowledge of Quickbooks or similar financial reporting software
- Accounts Receivable handles invoicing, coding, collection, and reconciliation of monies owed to PK;
- Accounts Payable handles paying invoicing, coding, collection, and reconciliation of monies due to vendors;
- Assist with database donor data entry from conferences and general fundraising efforts.
- Ensure donor and vendor records are up to date with current contact information in QuickBooks and other databases as needed.
Assist with human resource management
- Assist Director of Finance and Administration with recruitment including scheduling interviews, preparing onboarding materials, and arranging staff training;
- Manage HR email accounts, including following up with applicants
- File material according to established records management procedures
- Ensure interviewers are prepared with resumes and prior feedback
- Act as the main point of contact with either recruiting channels and/or candidates directly in terms of interview logistics or any questions related to the process, from start to end of the interviewing cycle
- Manage employee benefit enrollment
Education: High school diploma or GED required; bachelor’s degree preferred.
Experience: 2 to 3 years office experience required, preferably in the capacity of an administrative assistant or office manager. Nonprofit experience is strongly preferred. Previous experience with Apple computers or IT support and in the work environment is a plus.
Excellent communication skills, both written and verbal. A self-starter, with the ability to organize and maintain diverse information with attention to detail. Must be able to prioritize and manage projects from start to finish, demonstrating strong follow-through and appropriate confidentiality. Strong interpersonal skills required and a willingness to relate to many different types of people, understanding their needs and motivations while keeping the needs of the organization as the highest priority. An understanding of and commitment to the operating goals of Public Knowledge is essential.
To Apply: Please complete the Office Administration Manager application here. Applications will be accepted until August 31st, 2021. Applicants are encouraged to apply early, as applications will be considered on a rolling basis until the position is filled.
Internships and Fellowships
We are currently accepting applications for:
We are not hiring other interns or externs at this time.
To learn about Public Knowledge’s Internship and Fellowship programs, check out the videos at the bottom of this page and visit publicknowledge.org/AdvocacyTraining. Email firstname.lastname@example.org with questions.
Equal Justice Works has opened its application process for two-year fellowships that begin in September of 2022. Public Knowledge encourages rising third-year law students and others who qualify to submit an application for an EJW fellowship with Public Knowledge as a host.
As explained below, the Applicant and Public Knowledge will then work together to present a final proposal to EJW by September 20.
Public Knowledge has a robust fellowship program and hosts fellows from various institutions each year with a variety of sponsors. Public Knowledge provides fellows with diverse and substantive experiences from legal research and writing to advocating before policymakers. Fellows also receive mentoring and are part of a peer group.
EJW requires applicants to design a new project that focuses on advocacy on behalf of disenfranchised individuals, groups, or issues not adequately represented in our legal system. Candidates must have a demonstrated interest in public interest work and internet and communications issues. Once we have chosen our EJW candidate, we will jointly work with the candidate to develop the candidate’s project into a joint proposal to be submitted to EJW by the September 20 deadline.
Public Knowledge promotes freedom of expression, an open internet, and access to affordable communications tools and creative works both in the U.S. and globally. We work to shape policy on behalf of the public interest. Learn more at publicknowledge.org.
Applications must suggest projects that are within or closely related to Public Knowledge’s issue areas. More information on the application process can be found here.
If you are interested in applying with a Public Knowledge project, please fill out and submit this form to Public Knowledge. We will accept applications on a rolling basis but prioritize ones received before Monday, August 16.
If you are selected, Public Knowledge will work with you to support your application to EJW, and a new job description will be created. Applications are due to EJW on September 20, 2021.
Position Summary: Public Knowledge seeks a dynamic self-starter to assist the organization’s communications team with its marketing and communications efforts. Communications internships at Public Knowledge provide undergraduate students an opportunity to learn first-hand the skills required to succeed in communications for a public interest advocacy organization. Candidates may either secure funding from a public interest sponsor, such as their college/university, or work with their college/university to receive academic credit. Internships may be served during any academic semester.
- Draft blog posts, a variety of website content (including Issue pages and Take Action pages), fact sheets, marketing emails, social media posts (for Facebook, Twitter, and Instagram), and other content.
- With guidance, shoot and edit video footage to enhance the Public Knowledge website, marketing emails, and social media channels.
- Create and edit graphics to enhance the Public Knowledge website, marketing emails, and social media channels.
- Review and report on web analytics for Public Knowledge websites and social media channels.
- Attend and live-tweet Congressional hearings, FCC Open Meetings, and other relevant events.
- Serve as an editor on blog posts and other digital content as needed.
- Help plan and execute campaigns and participate in coalitions.
- Excellent communications skills, including both oral and written.
- An understanding of social media tools and platforms.
- Ability to translate complex ideas into understandable written and oral statements and messages intended to persuade, influence, or inform others, including public opinion leaders.
- Enthusiasm for the mission of Public Knowledge, public interest advocacy, and technology policy.
- Interest in policymaking and the political process.
- Familiarity with video production and graphic design.
- Knowledge of web analytics and/or CMS and CRM use a plus.
Compensation: Compensation or academic credit is dependent on sponsor. If sponsorship is not available, Public Knowledge can provide a $1000-per-month stipend.
Hours: 10-20 hours per week
Application Process: To apply, please send a cover letter (including your experience and interest in public interest work), resume, transcript (official or unofficial), at least two references who can speak to your substantive work, and a writing sample or excerpt of less than five pages to email@example.com. Applications will be accepted on a rolling basis.
You can watch these videos to learn more about our Internship and Fellowship programs: