The promotion of diverse viewpoints has been the cornerstone of United States media policy over the last 100 years. In November 2018, Facebook CEO Mark Zuckerberg published an article that delineated the algorithm that Facebook will use to disincentivize hate speech. Although Zuckerberg’s proposal is a laudable step for content moderation, it may be neglecting the value of exposing people to diverse views and competing sources of news. As we debate moderation issues, platforms should consider not only the prohibition of hate speech, but also the affirmative exposure to broader ideas and perspectives. The Federal Communications Commission’s implementation of the diversity principle on radio and TV, explored below, offers some valuable lessons here.
On Tuesday, Motherboard published an article exposing the jaw-dropping ease of data collection and commercialization practices that can allow a stranger to find a cell phone’s location with just a phone number and $300. Motherboard’s investigation found that telecommunications companies, including T-Mobile, AT&T, and Sprint, would sell location data with an aggregator, which sold the data to MicroBilt, which then sold it to a Motherboard investigator for “dirt cheap.”
This week is National Telephone Discount Lifeline Awareness Week. The Federal Communications Commission, the National Association of Regulatory Utility Commissioners, and the National Association of State Utility Consumer Advocates mark this week to highlight the critical role of the federal Lifeline program. Lifeline provides subsidies to low-income families for basic voice or broadband service, and has been a key component of promoting universal service for over three decades. Universal service and universal access to essential communications tools have been the cornerstone of U.S. communications policy dating to the 1930s.
The average South Korean can choose between three major private internet providers –SKT, KT and LG U+ – and pay less than $30 a month for the fastest internet in the world. That’s $17 less than what the average American pays for a much slower internet hookup. But why? How is it possible that the citizens of the last developed democracy have a faster and more affordable internet than Americans? The simple answer to this question is that in the 1990s South Koreans decided that their country needed a fast and affordable internet provided by a vibrant private sector, and there was the political willingness, and a national plan, to achieve that goal.