Today, the Federal Communications Commission approved a Notice of Inquiry on barriers to competitive broadband choices for consumers living in multi-tenant buildings. Public Knowledge has long supported prohibiting anti-competitive behavior and Commission efforts to remove barriers to deployment and facilitate greater choice for consumers in apartment and condominium buildings, shopping malls, and cooperatives.
The concept that “The Customer is Always Right” has such resonance that it has been popular around the globe for more than 100 years, from Marshall Field’s department store in Chicago to Selfridge’s in London, and from the Ritz in Paris, whose motto was "le client n'a jamais tort” (the customer is never wrong) to the German "der Kunde ist König" (the customer is king) and the Japanese "Okyakusama wa Kamisama desu" (the customer is like a god).
Today, Public Knowledge announced plans to join with other internet advocacy groups and companies like Amazon and Reddit in an internet-wide day of action to preserve the Federal Communications Commission’s landmark net neutrality rules.
As we gear up to defend and protect the net neutrality rules, parties on both sides are speaking up. One particular group, small Internet Service Providers, claim that the Federal Communication Commission’s 2015 Open Internet Order has been a death sentence for them, hindering their ability to invest and compete in the market. These small ISPs have taken to advocating against net neutrality rules but there is something missing from their claims: substance.