This week, Public Knowledge and 16 other organizations sent a letter to the FCC Commissioners urging them to consider and resolve privacy concerns when they vote on “E911” wireless location accuracy later this month.
Today is a step forward for the 303 million people residing the in U.S. who depend on some kind of phone service for their personal, business, and emergency communications. This morning the Federal Communication Commission voted to move forward on two proposals that examine the future of the phone network and 911 emergency services. This vote builds on the FCC’s bipartisan, unanimous consensus around core network values that include public safety, universal access, competition, and consumer protection.
Today, the Federal Communications Commission voted to approve two items to protect consumers and encourage technology transitions in the phone network. In one item, the FCC proposed rules to establish how the agency will evaluate carriers’ proposals to transition their networks to new technologies. In the second item, the FCC proposed rules to ensure reliability and accountability in 911 service in response to frequent interstate 911 outages due to technology transitions. Public Knowledge joins the Benton Foundation and the National Consumer Law Center, on behalf of its low-income clients, in commending the FCC for using its authority to put consumers first in technology transitions.
Today, Public Knowledge submitted a petition asking the Federal Communications Commission to implement its proposed rules to ensure 911 dispatchers can locate callers, including those using cell phones indoors. The petition has more than 1,000 signatures and follows disturbing reports of wireless carriers failing to pinpoint 911 caller locations. Public Knowledge contends that the FCC must ensure that help will arrive during emergencies no matter how people call 911 -- or where they call from.
Today, the Federal Communications Commission's Public Safety and Homeland Security Bureau presented a report to the Commission regarding recent outages in 911 service. The report focused on the April 2014 outage in which 11 million people in 7 states lost access to 911 service for 6 hours.