Text messaging has amazing potential to call citizens to action. In the right circumstances, charities and non-profits have had astounding success amplifying the voice and generosity of individuals. However, all is not well in the land of text messaging. Cellphonecarriers have stepped forward to claim that they have veto power over every text message sent in America, and the FCC has still not acted on Public Knowledge’s 2007 petition to ban discrimination or censorship of text messages.
The following statement is attributed to Gigi B. Sohn, president and co-founder of Public Knowledge:
“We very much appreciate the action the FCC is expected to take tomorrow to protect consumers with wireless devices. Telling consumers promptly and in an understandable fashion when they are about to incur higher-than-normal charges is a modest requirement that will reap enormous benefits in customer goodwill.
“At the same time, we continue to urge the Commission to act on another item that would benefit wireless consumers – the petition we filed three years ago to provide legal protections for the content of text messages and for short codes.
“As with the problem of informing consumers of unusual charges on their bills, the protection of texting is too important to be left to the whim of the wireless industry. We are pleased the FCC will act on the first; we eagerly await action on the second.”