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Key Takeaways from “A Communications Oligopoly on Steroids”

July 24, 2017 Antitrust , Competition , Competition Policy

Public Knowledge President and CEO Gene Kimmelman partnered with Consumer Federation of America Research Director Mark Cooper and the Washington Center for Equitable Growth to publish “A Communications Oligopoly on Steroids: Why antitrust enforcement and regulatory oversight in digital communications matter.” Here are the key takeaways.

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Cable Broadband Providers: What Ever Happened to “The Customer is Always Right”?

June 6, 2017 Competition , Competition Policy

The concept that “The Customer is Always Right” has such resonance that it has been popular around the globe for more than 100 years, from Marshall Field’s department store in Chicago to Selfridge’s in London, and from the Ritz in Paris, whose motto was “le client n’a jamais tort” (the customer is never wrong) to the German “der Kunde ist König” (the customer is king) and the Japanese “Okyakusama wa Kamisama desu” (the customer is like a god).

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