Items tagged "Content Moderation"

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Moderating Race on Platforms

January 29, 2020 Content Moderation , Platform Regulation , Section 230 , Section 230 Series

In the early fall of 2019, Ryan Williams was driving out of a garage with his wife and child when he was allegedly called a racial epithet by his white neighbor and the neighbor’s daughter. When Williams got out of his car, the neighbor called the police, and as the police arrived, Williams, like many […]

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ISPs Should Not Be Copyright Cops

December 9, 2019 Content Liability , Content Moderation , Copyright , Copyright Reform , DMCA , ISPs , Online Copyright

The internet era ushered in a new way for people around the world to access creative works with the click of a mouse or the tap of a finger. We all know that consumer demand outpaced the business models of entertainment companies, and music, movies, and other copyrighted works were, and still are, often accessed […]

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Could the FCC Regulate Social Media Under Section 230? No.

August 14, 2019 Content Liability , Content Moderation , FCC , Platform Regulation , Section 230

Last week, Politico reported that the White House was considering a potential “Executive Order” (EO) to address the ongoing-yet-unproven allegations of pro-liberal, anti-conservative bias by giant Silicon Valley companies such as Facebook, Twitter, and Google. (To the extent that there is rigorous research by AI experts, it shows that social media sites are more likely to flag posts by self-identified African Americans as “hate speech” than identical wording used by whites.) Subsequent reports by CNN and The Verge have provided more detail. Putting the two together, it appears that the Executive Order would require the Federal Communications Commission to create regulations designed to create rules limiting the ability of digital platforms to “remove or suppress content” as well as prohibit “anticompetitive, unfair or deceptive” practices around content moderation. The EO would also require the Federal Trade Commission to somehow open a docket and take complaints (something it does not, at present, do, or have capacity to do – but I will save that hobby horse for another time) about supposed political bias claims.

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Our Thoughts on Facebook’s Oversight Board for Content Decisions

February 11, 2019 Content Moderation , Facebook , Platform Regulation

Last month, Facebook announced a draft charter for a future Oversight Board for Content Decisions. When implemented, the Oversight Board for Content Decisions, composed of independent experts, would be the last instance reviewer of important and disputed content moderation cases for the platform.

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Application of the “Diversity Principle” in Content Moderation

January 15, 2019 Content Moderation , Facebook , FCC , Free Expression , Platform Regulation Series

The promotion of diverse viewpoints has been the cornerstone of United States media policy over the last 100 years. In November 2018, Facebook CEO Mark Zuckerberg published an article that delineated the algorithm that Facebook will use to disincentivize hate speech. Although Zuckerberg’s proposal is a laudable step for content moderation, it may be neglecting the value of exposing people to diverse views and competing sources of news. As we debate moderation issues, platforms should consider not only the prohibition of hate speech, but also the affirmative exposure to broader ideas and perspectives. The Federal Communications Commission’s implementation of the diversity principle on radio and TV, explored below, offers some valuable lessons here.

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