Protecting Privacy Requires Private Rights of Action, Not Forced Arbitration

Over the past few years, the major U.S. mobile carriers have been in the spotlight over allegations that they have been selling their subscribers’ real-time geolocation data, including highly precise assisted GPS (A-GPS) information designed for use with “Enhanced 911” (E911). The Federal Communications Commission requires mobile carriers to offer E911, a service that provides 911 operators with a wireless caller’s location information, generally accurate within 50 to 300 meters.

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