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Protecting Privacy Requires Private Rights of Action, Not Forced Arbitration

August 6, 2019 Data Protection , FCC , Forced Arbitration , Mandatory Arbitration , Privacy

Over the past few years, the major U.S. mobile carriers have been in the spotlight over allegations that they have been selling their subscribers’ real-time geolocation data, including highly precise assisted GPS (A-GPS) information designed for use with “Enhanced 911” (E911). The Federal Communications Commission requires mobile carriers to offer E911, a service that provides 911 operators with a wireless caller’s location information, generally accurate within 50 to 300 meters.

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Taking It Back!: FCC’s New Promise to Tackle Forced Arbitration and Protect Consumers

October 31, 2016 FCC , Litigation , Mandatory Arbitration

Last week, the Federal Communications Commission made two huge moves to help consumers navigate the digital marketplace. The first was to finally pass its long-awaited landmark broadband privacy rules. But tucked inside that order was something equally important, if less high-profile: a commitment by the FCC that by February 2017, it will embark on a proceeding to address mandatory binding (or forced) arbitration clauses.

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